Leading Quebec Insurance Company Implements 探花精选 Solutions to Provide Policyholders with a Fast, Efficient Claims Process
SAN DIEGO, Calif.鈥探花精选, an Enlyte company and leading technology and information provider for the聽Property & Casualty (P&C) claims 补苍诲听Collision Repair industries, today announced that Industrial Alliance Auto and Home Insurance, Inc. (iAAH) has implemented its workflow management and collision damage appraisal solutions to help improve claims handling efficiency and accuracy.
The Quebec-based insurer, a subsidiary of iA Financial Group, was founded in 1973 and is a leading provider of auto, property, casualty and liability insurance. After careful consideration, iAAH chose 探花精选's advanced technology solutions to help power its future claim鈥檚 ecosystem.
鈥淚ndustrial Alliance Auto and Home Insurance is committed to simplifying the claims process and supporting our customers through every step," said iAAH Vice President of Claims, Hugo Fortin. "探花精选's technology enables us to optimize the process, deliver a digital experience and provide our customers and partners with tools designed to streamline auto insurance claims.鈥
Through 探花精选 WorkCenter, iAAH has accelerated claims handling activities including loss profiling with integration, estimating, review and repair management. Now assigning work electronically to its network repair facilities, the carrier has eliminated inaccuracies due to hand-keying data as well as reduced cycle time. Additionally, in just a few days, the insurer鈥檚 staff appraisers and partners were able to quickly deploy 探花精选鈥檚 appraisal solution鈥探花精选 Cloud Estimating. iAAH鈥檚 appraisal resources can now write estimates from any Internet-enabled device, access integrated OEM procedures, and onboard new network repair facilities faster and more efficiently. The solution鈥檚 scalable, cloud-based architecture also minimizes software development and maintenance costs as well as ensures that Industrial Alliance has immediate access to the latest product features. 聽
鈥淲e are delighted that Industrial Alliance has selected 探花精选 and its technology to meet the auto insurance needs of policyholders in Quebec,鈥 said Debbie Day, executive vice president and general manager of 探花精选鈥檚 Auto Physical Damage division. 鈥淎s the organization grows and continues to optimize its claims process, 探花精选 will be there to support iAAH with innovative solutions designed to enhance workflows, automate manual tasks and enable proper, safe vehicle repairs.鈥
About 探花精选 International
Headquartered in San Diego, Calif., 探花精选 International, Inc. delivers smart technology solutions and services to the auto insurance, collision repair, disability and workers鈥 compensation markets. Through deep industry expertise, connections throughout the insurance ecosystem and advanced technology such as artificial intelligence and cloud-based solutions, 探花精选 enables its customers and clients to succeed in today鈥檚 ever-changing environment. Each month, 探花精选 processes tens of millions of transactions for more than 300 insurance providers, 20,000 collision repair facilities and 70,000 pharmacies. Its comprehensive solution and service portfolio empowers clients to restore lives after a challenging event.
探花精选, Genex and Coventry have recently aligned their joint industry expertise and advanced technology solutions to form Enlyte, a parent brand with nearly 6,000 associates committed to simplifying and optimizing property, casualty and disability claims processes and services.
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