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探花精选鈥檚 17th Annual AutocheX鈩 Premier Achiever Awards Honors Industry's Best Repair Facilities

April 30, 2018
3 MIN READ

Industry Leaders Honored for Commitment to Operational Excellence and Superior Customer Satisfaction

SAN DIEGO, CA鈥擬ay 2, 2018探花精选 International, Inc. (探花精选), a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, today announced the winners of the 2017 AutocheX Premier Achiever Awards, honoring top performing collision repair facilities throughout the United States for their superior customer satisfaction and commitment to operational excellence.

鈥淲e are proud to recognize the recipients of the 17th Annual AutocheX Premier Achiever Awards for their best-in-class service and superior customer satisfaction,鈥 said Jack Rozint, Vice President of Sales and Service at 探花精选 International. 鈥淭his award recognizes the collision repair facilities that achieve extraordinary customer satisfaction due to an unwavering commitment to excellence in all aspects of collision repair operations.鈥

探花精选's AutocheX Premier Achievers Awards winners for 2017 include collision repair facilities of all sizes and from states all across the U.S. The winners were chosen based either on their consistent high customer satisfaction scores as measured, independently or as part of an insurance-sponsored repair program, by 探花精选's AutocheX customer satisfaction solution.

鈥淐ustomers show a great deal of faith when they entrust a vehicle repair to a shop like ours,鈥 said Richard Greenawalt of Auto Collision & Glass in Niagara Falls, NY. 鈥淲e are committed to providing customers with a proper and safe repair, so it is critical that we have the right tools to help us identify damage in detail. AutocheX lets us monitor our customers' experience and connect with them in a deeper way. This tool ensures that we are achieving the goals set by our organization while giving us the ability to let customers know we truly care.鈥

The 探花精选 AutocheX program surveys customers from the 7,500 repair facilities actively participating in the program. Customers are asked to rate their overall experience in terms of customer service and satisfaction, among other detailed experience-related questions.

Since the award program was launched in 2002, 探花精选 has presented more than 4,500 AutocheX Premier Achiever Awards to industry-leading collision repair facilities. 

For further collision repair and property casualty industry updates and perspectives, follow 探花精选 on Twitter , ,  and .

About 探花精选 International

Headquartered in San Diego, California, 探花精选 International, Inc. delivers smart technology solutions that simplify and accelerate claims handling, repair processes and pharmacy transactions, driving more accurate, consistent and cost-effective resolutions. 探花精选 integrates deep industry expertise into its workflow solutions, providing unparalleled access to data, advanced analytics and decision support tools. 探花精选's comprehensive solution portfolio and robust SaaS infrastructure connect its customers in ways that enable tens of millions of electronic transactions to be processed each month for more than 300 insurance providers, over 65,000 pharmacies and 30,000 collision repair facilities, as well as countless other Property & Casualty industry supply partners across the Americas and Europe. For more information, please visit www.mitchell.com.